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Customer Reviews.

service

5

Warm welcome and quick turnaround at competitive price

11 October 2019

service

5

After puncturing my tyre wall on a Sunday morning I called Soper Mini on Monday they had the correct tyre in stock, a space was made for me in their schedule and before mid-day I was driving away with the problem solved in my freshly valeted car.

11 October 2019

sales

5

Great cars need great people, and they are there at Sopers of Lincoln. Nothing was rushed, everything done in a friendly and professional manner.

10 October 2019

sales

5

It was swift and as detailed as I asked for.

09 October 2019

sales

5

Friendly and efficient staff who kept me fully unformed.

08 October 2019

service

4

Comfortable seating area with free coffee whilst waiting for car

06 October 2019

service

3

Since the recall the WiFi connection from my phone to the car hasn't worked and I have to connect via a cable to the USB port.

06 October 2019

service

5

Problems not resolved.

06 October 2019

service

4

Work carried out under warranty - very satisfactory, however, requested a valuation be provided for trade-in purposes - this was not provided upon collection, nor has the valuation via e-mail materialised which I was told I would receive.

04 October 2019

service

5

I always feel welcome at Sopers. Staff very professional and give confidence.

29 September 2019

service

3

The MOT was done in a timely fashion but as above I did not receive a print out of my MOT and still haven't.

25 September 2019

service

5

Easy & pleasent experience.

24 September 2019

service

5

Experience could not be bettered.

23 September 2019

sales

5

The gentleman who sealed with us was very polite, kept us informed of progress regarding build of the mini. Gave us advice on extras. Very helpful at all times, and after sales purchase.

22 September 2019

service

5

always helpful and professional

21 September 2019

sales

5

completely satisfied

18 September 2019

service

5

Sale not finished yet as awaiting delivery of car

17 September 2019

sales

5

We dealt with 5 people during the purchase and all were professionals.

13 September 2019

sales

4.5

The staff at the Mini centre are superb, unfortunately the car arrived with incorrect fittings around the headlights,which the Mini centre are trying to rectify.

11 September 2019

service

4

Knowledge and information well imparted. Friendly and helpful staff.

09 September 2019

service

5

video on mobile very informative and gives confidence in the service. whole experience was brilliant service, polite staff and I was kept fully informed at all stages

08 September 2019

service

4

Petrol Mileage remaining details now not being displayed on clock

07 September 2019

service

2

Booked my mini in for the day as had warning lights on. Person receiving car in the morning didn't know this. No calls during the day & my 2 calls were not responded to. Went in at 1630 to find the work had not been started! Work done next day!

01 September 2019

service

5

delivered as promised on time

01 September 2019

service

5

Soper Mini have always been easy and reliable to deal with. The work carried out on my cars has always been carried out to the highest standard.

31 August 2019

service

5

Very helpful and excellent premises

31 August 2019

service

5

Had a lovely polite young man Matt pick up and returned my car as arranged. Excellent service.I hope he is commended for his professiolism.

31 August 2019

service

4

Great staff and service was quick and informative.

27 August 2019

service

5

My car was picked up from home and delivered back to me with no fuss or bother, I was kept informed all the time it was being serviced.

27 August 2019

service

1.5

Unclean hire car given to me. Smoke odour inside. Didn't realise or even look at the tyre that had a nail in it and tried to give back the car without changing the tyre as I had requested. Then wrong tyre had been ordered so had to wait 4 days.

26 August 2019

service

5

All work undertaken and completed in a timely manner resulting in a clean car that actually seems to run better.

26 August 2019

sales

5

Richard Lunn was so very helpful, nothing was too much trouble for him.

24 August 2019

service

2

Mini had my car for three days for damage repair, when I came to collect it the new fog light surround did not match the existing one. Had to come back the next day and even then the new surround was not clipped in place properly at the top!!

22 August 2019

service

3.5

Could have washed my car on the day of me picking it up ha

22 August 2019

service

5

Keep you informed right through the process. No nasty surprises when you collect your car

17 August 2019

service

5

Sadly we were kept waiting at the end as our service engineer had gone walk about and couldn't be found. This happened last time during a recall!!

17 August 2019

service

5

Paper waiting whilst I waited Car valleted afterwards Whats notto like

15 August 2019

service

5

Always faultless, friendly and helpful

15 August 2019

sales

5

The sales person was very good .

14 August 2019

service

3

Mini service was part of the TLC package which is no longer available

13 August 2019

service

3

He to wait a very long time just to drop off my car and upto 30 mins just to Collect my key and pay for my service reception staff very helpful whilst waiting for someone from mini to assist

11 August 2019

service

5

Polite efficient looked after my car very well and fair pricing

07 August 2019

service

5

Completed within time slot, as expected.

01 August 2019

service

5

Polite and efficient

29 July 2019

service

5

Very friendly, helpful team at Lincoln. Got the job done well. Cleaned the car well afterwards.

29 July 2019

service

5

Same as above

28 July 2019

service

2

There service for were taking me to work and collecting me was great, but as above my car went in without a fault and came out with one

27 July 2019

service

4

The service was a basic microfilter service, hardly any work involved and car was away all day.

27 July 2019

service

5

Car serviced within time scales. Professional service

27 July 2019

sales

4.5

Knowledgeable sales and finance staff, the handover was comprehensive, only glitch in the system was the PDI of the vehicle, wax not fully removed and cabin shine was used on part of the doors, so the doors looked two tone.