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Customer Reviews.

service

4

All worked well

05 January 2020

service

5

Nothing to be dissatisfied about.

29 December 2019

service

5

Helpful and courteous

28 December 2019

service

5

the service was very efficient and friendly

28 December 2019

service

5

All work carried out as requested

24 December 2019

sales

5

Second car purchased here. Same staff. Top class. Friendly. No problems. Highly satisfied.

18 December 2019

sales

5

Amazing service as always from Soper Mini in lincoln, we have always been treated fantastically, and could not imagine going anywhere else.

16 December 2019

service

5

Dealt with complaint very well

14 December 2019

service

2

Reception welcome is poor. Didn't feel valued as a person. Left waiting for a long long time to pay and leave

14 December 2019

service

1

A problem I had with my car wasn't even looked at. New tyres were unavailable and now one keeps deflating

09 December 2019

service

3

All ok, although see question 3.

09 December 2019

service

5

Very efficient.

09 December 2019

service

3.5

I don't feel as well looked after as I used to. Been coming to Soper for years but beginning to feel like any other dealership

07 December 2019

service

4

The staff told me exactly what to expect, no surprises and it's only the fact you have to keep my car all day is why I scored 4 and not 5

07 December 2019

service

5

All went to plan. I was told the service would take 2 hours and it did. Coffee on tap and newspaper provided.

07 December 2019

service

5

As above-visiting Soper Mini is like visiting friends who care. Fantastic.

06 December 2019

service

3

Wrong parts were ordered which caused a delay in the repairs, leading to an extra visit to collect a courtesy car, though on reflection our car was delivered back to our address which was nice.

02 December 2019

service

4.5

I had some problems at first but they were satisfactorily resolved

29 November 2019

service

5

Everything was done and I received still explanation. Staff were unfailingly pleasant and courteous.

29 November 2019

service

5

Staff very helpful and kept us informed

23 November 2019

service

5

Job was done

23 November 2019

service

5

Punctual service. Friendly approachable staff. Love the 2hour appointment slots

18 November 2019

service

5

Matt a pleasure to deal with and he ensured my complete satisfaction regarding my service.

17 November 2019

service

4

Informed of what was needed on vehicle and when it would be completed.

17 November 2019

sales

5

My third mini

09 November 2019

service

2

See above

08 November 2019

service

5

The staff of Sopers are all exceptional, especially Mathew in the service dept. Very satisfied with the work done to sort out my water ingress in boot and front foot well.

07 November 2019

service

5

just what I like- no sales pitch just honest facts

05 November 2019

service

5

They called me back when they said they would and were more than helpful when booking my car in and answered all questions that i asked.

05 November 2019

service

4

Took an hour longer than quoted over the phone.

04 November 2019

service

5

Soper do good work

03 November 2019

service

5

Work done on time and helpful staff.

03 November 2019

service

5

Amazing experience

28 October 2019

service

2.5

Car still dusty inside after expensive service,plus the above answer. Receptionist polite cheery and helpful.

28 October 2019

service

4

They did what they said they would and on time

28 October 2019

sales

5

Couldn't have been better.

28 October 2019

service

4

Been going to Soper for many years I always get good service from them

28 October 2019

service

3

I'm sick of not getting the correct price for the job. I get quoted one price then look on the dealers website and find it cheaper. This always seems to happen. I pay the right price in the end but I should be quoted the right price at the start.

24 October 2019

service

5

Very friendly & knowledgeable

24 October 2019

service

5

always feel looked after

20 October 2019

service

4

Carried out MOT quickly and kept us informed of service progress.

18 October 2019

service

5

1st class customer service as always

17 October 2019

service

5

Work completed and on time.

16 October 2019

service

5

I was given a breakdown of costs before the service & MOT. The staff were very professional, and the car was returned fully cleaned. Excellent service.

15 October 2019

service

2.5

Poor communication from Soper staff during and after the service about what they had done and what issues I should know about for the future. I was sent a text about some investigative work and when I phoned 12 minutes later I was told service finish

15 October 2019

service

5

Warm welcome and quick turnaround at competitive price

11 October 2019

service

5

After puncturing my tyre wall on a Sunday morning I called Soper Mini on Monday they had the correct tyre in stock, a space was made for me in their schedule and before mid-day I was driving away with the problem solved in my freshly valeted car.