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Customer Reviews.

service

3

Wrong parts were ordered which caused a delay in the repairs, leading to an extra visit to collect a courtesy car, though on reflection our car was delivered back to our address which was nice.

02 December 2019

service

4.5

I had some problems at first but they were satisfactorily resolved

29 November 2019

service

5

Everything was done and I received still explanation. Staff were unfailingly pleasant and courteous.

29 November 2019

service

5

Job was done

23 November 2019

service

5

Staff very helpful and kept us informed

23 November 2019

service

5

Punctual service. Friendly approachable staff. Love the 2hour appointment slots

18 November 2019

service

5

Matt a pleasure to deal with and he ensured my complete satisfaction regarding my service.

17 November 2019

service

4

Informed of what was needed on vehicle and when it would be completed.

17 November 2019

sales

5

My third mini

09 November 2019

service

2

See above

08 November 2019

service

5

The staff of Sopers are all exceptional, especially Mathew in the service dept. Very satisfied with the work done to sort out my water ingress in boot and front foot well.

07 November 2019

service

5

just what I like- no sales pitch just honest facts

05 November 2019

service

5

They called me back when they said they would and were more than helpful when booking my car in and answered all questions that i asked.

05 November 2019

service

4

Took an hour longer than quoted over the phone.

04 November 2019

service

5

Soper do good work

03 November 2019

service

5

Work done on time and helpful staff.

03 November 2019

sales

5

Couldn't have been better.

28 October 2019

service

2.5

Car still dusty inside after expensive service,plus the above answer. Receptionist polite cheery and helpful.

28 October 2019

service

4

They did what they said they would and on time

28 October 2019

service

4

Been going to Soper for many years I always get good service from them

28 October 2019

service

5

Amazing experience

28 October 2019

service

5

Very friendly & knowledgeable

24 October 2019

service

3

I'm sick of not getting the correct price for the job. I get quoted one price then look on the dealers website and find it cheaper. This always seems to happen. I pay the right price in the end but I should be quoted the right price at the start.

24 October 2019

service

5

always feel looked after

20 October 2019

service

4

Carried out MOT quickly and kept us informed of service progress.

18 October 2019

service

5

1st class customer service as always

17 October 2019

service

5

Work completed and on time.

16 October 2019

service

5

I was given a breakdown of costs before the service & MOT. The staff were very professional, and the car was returned fully cleaned. Excellent service.

15 October 2019

service

2.5

Poor communication from Soper staff during and after the service about what they had done and what issues I should know about for the future. I was sent a text about some investigative work and when I phoned 12 minutes later I was told service finish

15 October 2019

service

5

After puncturing my tyre wall on a Sunday morning I called Soper Mini on Monday they had the correct tyre in stock, a space was made for me in their schedule and before mid-day I was driving away with the problem solved in my freshly valeted car.

11 October 2019

service

5

Warm welcome and quick turnaround at competitive price

11 October 2019

sales

5

Great cars need great people, and they are there at Sopers of Lincoln. Nothing was rushed, everything done in a friendly and professional manner.

10 October 2019

sales

5

It was swift and as detailed as I asked for.

09 October 2019

sales

5

Friendly and efficient staff who kept me fully unformed.

08 October 2019

service

5

Problems not resolved.

06 October 2019

service

3

Since the recall the WiFi connection from my phone to the car hasn't worked and I have to connect via a cable to the USB port.

06 October 2019

service

4

Comfortable seating area with free coffee whilst waiting for car

06 October 2019

service

4

Work carried out under warranty - very satisfactory, however, requested a valuation be provided for trade-in purposes - this was not provided upon collection, nor has the valuation via e-mail materialised which I was told I would receive.

04 October 2019

service

5

I always feel welcome at Sopers. Staff very professional and give confidence.

29 September 2019

service

3

The MOT was done in a timely fashion but as above I did not receive a print out of my MOT and still haven't.

25 September 2019

service

5

Easy & pleasent experience.

24 September 2019

service

5

Experience could not be bettered.

23 September 2019

sales

5

The gentleman who sealed with us was very polite, kept us informed of progress regarding build of the mini. Gave us advice on extras. Very helpful at all times, and after sales purchase.

22 September 2019

service

5

always helpful and professional

21 September 2019

sales

5

completely satisfied

18 September 2019

service

5

Sale not finished yet as awaiting delivery of car