OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
127 ratings and 78 comments received in the last 90 days.
12 July 2024
Overall, good, but although I only arrived to pick up my new car at 4pm, it felt rushed due to the shop closing at 5.
07 July 2024
Nigel and Phil made the whole process very easy.
07 July 2024
Great everything went smoothly
06 July 2024
Excellent support and service.
03 July 2024
We experienced no problems every thing went smoothly
01 July 2024
Fantastic
29 June 2024
So simple to do despite never physically viewing the car.
26 June 2024
Philip Croydon was knowledgeable, helpful and made the purchase seamless
26 June 2024
Lovely team Explain everything throughly
20 July 2024
amazing
20 July 2024
Helpful staff and sound workmanship.
20 July 2024
Efficiency and nothing is too much trouble
19 July 2024
Efficient professional service
19 July 2024
We were unable to leave our car for its service at 6.30 as planned as the check in machine did not register us. However, when the showroom finally opened after an hour and a half the service was excellent
17 July 2024
Work was carried out very professionally
14 July 2024
Everything straight forward
14 July 2024
Done efficiently
14 July 2024
Perfect!!
08 July 2024
dealt with our problem quickly
14 July 2024
All staff very helpful and all information/trainong provided before we left with our new car