OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
77 ratings and 46 comments received in the last 90 days.
10 June 2022
The team are efficient and professional. They always communicate updates and offer a brilliant service. In particular, a massive thank you to Nigel who was fantastic
07 June 2022
David our sales contact from the first meet was very easy to deal with, friendly, knowledgeable and professional.
07 June 2022
Despite the lengthly delay in receiving my new mini, Sales Exec Sam Walker has kept in touch with me on a regular basis by phone with details on progress on the order and finally familiarising with the spec of the new car on handover - good service
29 May 2022
Very helpful and informative staff
29 May 2022
Great attention to detail and enthusiasm for the product.
27 May 2022
Team at Soper are fabulous. Very good at keeping in contact, giving information and proving a great experience. No hard sell or rushing
22 May 2022
Nigel always looks after us really well and is organised and flexible, nothing is too much trouble for him.
18 May 2022
We can't fault mini. Nigel has kept us updated with everything we needed to know.
13 May 2022
Each member of the team was friendly and helpful. The paperwork was straight forward and could be completed electronically saving time overall and was completed in the comfort of my home so reducing any stress.
30 May 2022
Did everything asked for so good job
26 May 2022
Excellent, reliable service
20 May 2022
Done within waiting time & kept up to date.
15 May 2022
Great service, good video and a lovely clean.
15 May 2022
Excellent service throughout and clear explanation of what is going in
15 May 2022
They did what was needed
14 May 2022
Very quick and efficient & do what they say they are going to do.
11 May 2022
Very friendly service with personal booking-in (unable to input mobile phone data on automatic screen), and time taken to explain what work has been done.
10 May 2022
Peter was very helpful and kept me up to date during the whole process.
09 May 2022
I felt really looked after
14 June 2022
Could not recommend sales person, Zoe Holliday enough she was great from my initial phone call with an enquiry, though to my handover day. My experience was made better by the new car arriving 3 months before it was originally due to!