OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
155 ratings and 106 comments received in the last 90 days.
14 April 2024
Nigel the sales exec was very helpful - nothing too much trouble
09 April 2024
The purchase of my new mini went very smoothly and everyone was very friendly and helpful. Everything was dealt with very efficiently and nothing was too much trouble for Nigel. He even helped me out when I had a problem with my old mini!
09 April 2024
Easy and stress free Finance chap Phil (Lincoln)explained everything well and ensured understood. Answered any questions well that asked!
09 April 2024
I've bought BMWs from Sopers for many years and now a mini. This is down to the professionalism and support from all the staff whether it's reception, sales or servicing. Special thanks on this occasion to David Noble and Phil Cole.Excellent service
05 April 2024
Couldn't have done more to help and to make the purchase experience pleasant
04 April 2024
Nigel kept me informed on vehicle, handover all went well.
04 April 2024
Phil Croydon sales executive, Phil Cole Retail manager and James Laverick Used car sales manager were all so helpful and made the purchase of my new mini so enjoyable. They all excelled in what they did and went beyond in everything they did.
01 April 2024
I like the private room at the centre. Phil gave a really good handover. Went through all fearures
31 March 2024
David and Phil made the purchase as hassle free as possible and kept me updated. Phil made sure I understood the financial agreement and on collection of my car David patiently talked me through the all the functions within my new mini.
19 April 2024
Friendly. Listened. Explained. Didn't rip me off (as far as I can tell)
17 April 2024
My Mini was in for brake fluid replacement and I was looked after by Peter Mizen. Peter has such a charming, professional approach to car service, hemce my 5 stars.
17 April 2024
Service done efficiently but after care prices and other options were shortcoming
16 April 2024
Sopers are very professional and efficient
16 April 2024
No fuss no bother
15 April 2024
Friendly, informative and reassuring a job well done
15 April 2024
Always efficient and excellent at keeping me updated on the progress of work being cartied out.
13 April 2024
Job was carried out very quickly
13 April 2024
Always attentive and helpful
12 April 2024
Pleased with work
17 April 2024
Excellent service from accepting my offer to collecting the car