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Customer Reviews.

service

5

Good service

17 June 2018

service

5

Everything done on time, in spite of short term unexpected staff illnesses. All completed efficiently and at quoted prices.

16 June 2018

service

5

As above. Also made too feel very welcome.

16 June 2018

service

5

Once again a good service from the mini side. The soper bmw side could learn a few things from them but that’s another story

12 June 2018

service

5

Nothing to complain about.Fully satisfied

06 June 2018

service

5

Brilliant

04 June 2018

service

2

Took over a week to fix my car which could have taken 2 days.

03 June 2018

service

5

Never had a problem or felt that I have not received good service

02 June 2018

service

5

Everything was dealt with in a professional way and suited all my needs.

31 May 2018

service

5

The service people were excellent there

29 May 2018

sales

5

Easy, friendly, professional service from the minute we walked through the door to when we picked our new car up.

29 May 2018

service

5

Quick and easy to deal with

26 May 2018

service

5

All expectations were met in all areas

25 May 2018

sales

1

Very let down, vehicle was late and didn’t receive agreed extras

25 May 2018

service

5

Car clean and check over with skill

22 May 2018

sales

2.5

The car didn't have any diesel in when we went to Collect, although some was put in. There was no mats in the rear had to return to collect them. The tyre pressure alert came up driving the car home ended up having to take it to a local garage

15 May 2018

service

4

The job was completed within the given time scale and I was sent a Video and text and phone call to keep me informed.

15 May 2018

service

5

They gave me a great deal

15 May 2018

sales

5

Very helpful indeed everything went according to plan,much better than Sytner

15 May 2018

service

5

ran to time. everything explained clearly.

14 May 2018

service

5

proffessional from start to finish

14 May 2018

service

4

In the main efficient and helpful. Not sure about the video sent to me from the workshop. Not sure of the point of that!

14 May 2018

service

5

Car was ready on time and washed as welll

10 May 2018

sales

4

Very sound and fair service at all times.

09 May 2018

sales

5

As ever, they are amazing, you're recognised as a customer and treated well throughout. I have been a very happy customer for 12 years now which is a pretty amazing achievement

09 May 2018

service

5

Happy with the service received

09 May 2018

service

5

The noise problem although explained very thoroughly, was not resolved. A model issue.

09 May 2018

service

4

rear washer which was one of the problems that needed sorting still needed to be adjusted when we picked up the vehicle. It was sorted but should have been done properly before we arrived.

09 May 2018

sales

5

The whole process was hassle free, Zoe was excellent throughout

04 May 2018

service

4

Never completely satisfied because I always get follow up the call regarding advisories. A little less keen to get me to part with money would be appreciated.

03 May 2018

sales

5

The whole experience as usual was an absolute pleasure from Start to Finish. Zoe Baumber at Soper MINI of Lincoln is a delight to deal with and always ensures that we are well looked after; She takes the time to find out what we’re really looking for

01 May 2018

service

3

I explained that the fault only happened on a few occasions yet you told me there wasn’t a fault. My car is an expensive, top of the Mini range, I should be able to trust that when I leave it parked it will remain locked.

01 May 2018

service

5

Everything explained and carried out without any problems

01 May 2018

sales

5

Professional, helpful service.

01 May 2018

service

5

Nigel was extremely friendly and seemed genuinely interested helping me find the right car.

01 May 2018

service

4.5

Everyone did their best to get me on the road again, but very pricey

30 April 2018

service

4

all good service but didn't wash the wheels

25 April 2018

sales

5

I felt Sopers knew exactly what they were doing unlike mini finance

23 April 2018

service

2

The staff were lovely, however the service and MOT took far longer than expected. I dropped the car off at 10am and returned to the garage at 3pm and still had to wait a few hours before the car was ready. It’s a good job I brought my book!

22 April 2018

service

5

Excellent dealer - very accommodating, patient and stress free

20 April 2018

sales

5

The staff were very friendly and helpful and not pushy .

18 April 2018

service

5

Been a customer for 6 years through Motability and am just in the process of starting a new lease.

16 April 2018

sales

5

Very.good.team

13 April 2018

sales

5

A smooth process that delivered an agreed product to agreed timescales.

13 April 2018

service

3.5

Poor communication and job not carried out on first visit, which had to be re-booked.

12 April 2018

service

5

Efficiency and quickness

12 April 2018

sales

5

First class service and customer experience

12 April 2018

sales

5

It was so straight forward and sorted in a week with no delays

11 April 2018

service

5

Booking in, phone calls to inform of collection time. Works done. All without issue.

10 April 2018

service

5

STAFF PROFESSIONAL. CHOSE DATE AND TIME TO SUIT MYSELF.CAR READY ON TIME SPECIFIED.