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Customer Reviews.

service

3.5

Poor communication and job not carried out on first visit, which had to be re-booked.

12 April 2018

sales

5

First class service and customer experience

12 April 2018

service

5

Efficiency and quickness

12 April 2018

sales

5

It was so straight forward and sorted in a week with no delays

11 April 2018

service

5

Booking in, phone calls to inform of collection time. Works done. All without issue.

10 April 2018

service

5

Excellent customer service throughout.

10 April 2018

service

5

STAFF PROFESSIONAL. CHOSE DATE AND TIME TO SUIT MYSELF.CAR READY ON TIME SPECIFIED.

10 April 2018

service

5

Clear communication, efficient service .

09 April 2018

sales

5

I think this topic has already been dealt with in the first 2 sections.

05 April 2018

service

5

As above really, good timing, no problems, car valeted and ready to go in the allocated time. The MINI Team looked after me with drinks and a complementary newspaper during my wait.

05 April 2018

service

5

Attention to detail, staff always have time to answer any questions.

04 April 2018

sales

5

Cara the sales assistant was excellent I generally don’t like car sales people as they seem disengenuos but she was sincere professional genuine and easy to deal with.

03 April 2018

service

5

friendly and efficient

03 April 2018

sales

5

As above - a very good experience - very smooth and enjoyable

03 April 2018

service

5

Simple - never had any reason not to be more than satisfied.

03 April 2018

sales

1.5

car not ready at arranged pick up time, no red carpet treatment we had with the last mini at the same dealer, no talk through at the end of the collection. We were told that a mini is a mini they don't change much, but this car is quite different.

03 April 2018

sales

5

The Mini Centre staff were helpful, knowledgable and professional.They explained the purchasing and delivery procedure clearly.

02 April 2018

sales

5

Knowledgeable sales person. Friendly, pleasant experience.

29 March 2018

sales

5

Both Nigel and Phil were great to deal with.

29 March 2018

service

2

Having had a quality enhancement done (that took 2 days to do, due to software not loading). I now have a issue where my car alarm goes off. But I have to wait 2 weeks to have this issue rectified.

28 March 2018

sales

5

They are amazing and go well beyond our expectation in every respect.

27 March 2018

service

4

Quality care.

27 March 2018

service

5

Chris is great. Fantastic service

27 March 2018

service

5

No problems

26 March 2018

sales

5

Excellent service from the moment I entered the dealership

26 March 2018

service

5

Fast easy service, customer service with a personal touch

23 March 2018

sales

5

Excellent customer service, not pushy at all

21 March 2018

service

5

could not have gone better

21 March 2018

service

5

Very satisfied, it was a busy afternoon/day as it was a Friday but they explained this to me early on so I knew where I stood. When I arrived early at the dealership they made myself and family member feel welcome while we waited.

20 March 2018

service

5

I just love it when my mini comes back to me nice and clean ??

20 March 2018

service

5

The health check was free and simple to book and makes me feel that I can rely on my car to be safe and reliable.

16 March 2018

service

5

Good service, excellent feedback, everything you can expect from a product tgat markets itself in the elite category.

16 March 2018

service

5

Everything always carried out to the full and on time

15 March 2018

service

5

Great customer service

13 March 2018

sales

5

Everything ran very smoothly throughout

13 March 2018

service

5

A friendly atmosphere with a helpful/happy chat with the added bonus of a supply of newspapers and coffee in a comfortable environment.

13 March 2018

sales

5

Our Mini was purchased through 'Soper of Lincoln', the customer care from Nigel Emberton was fantastic. Nigel made the transaction so easy and helped us design our new Mini with great attention to detail and product knowledge.

13 March 2018

service

5

Very efficient service

10 March 2018

service

5

I was very happy to wait and was also offered cups of tea and a comfy seat as I waited.

09 March 2018

service

5

Everything completed successfully and on time

08 March 2018

service

5

Job was done on time and as expected

08 March 2018

service

5

Polite and courteous, kept me informed of progress via text.Work undertaken was exactly as specified.Car came back clean and hoovered.

06 March 2018

service

5

Great service and was taken and collected from work

06 March 2018

service

4

I would have liked to have had my car back sooner. I had to hang around the dealership for 1.5 hours.

06 March 2018

service

5

Very happy as had car picked up and delivered back in agreed timescales

05 March 2018

service

5

Very happy the level of customer service and attention. Special mention to Stacey on reception who deals with service, a credit to your business.

28 February 2018

service

5

Excellent customer service and competitive pricing for a wheel refurbishment which was over and above the TLC service.

28 February 2018

service

5

Attentive, kept me informed and free coffee!! very cold tho heating off!!

27 February 2018

service

5

Very thorough and professional. Excellent customer service by Chris and his team

27 February 2018

sales

5

The Car, its purchase and delivery of it, were faultless. Would have been full marks if I had not dealt with finance.