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Customer Reviews.

service

3

Sophie was amazing but there didn't seem to be much communication with me about the progress of my repair

09 February 2018

sales

5

Amazing!! Couldn’t be happier!! Quickly got my car from Bolton to Lincoln in 2 days!!

06 February 2018

service

5

Very helpful and always do their best for me

06 February 2018

sales

5

Excellent comms and straightforward levels of service.

02 February 2018

service

5

Lovely clean and well presented show room

01 February 2018

service

5

Dealt with the issue promptly and even cleaned and valeted my car

31 January 2018

service

4

Mainly as I said in first comment. Nothing is too much trouble, staff are more than happy to help.

30 January 2018

service

5

booked in quickly; fault diagnosed correctly and sorted

30 January 2018

service

4

But i only went in for brake pads to be replaced

30 January 2018

service

5

See above!

30 January 2018

service

5

My car was ready for collection when I arrived and had been valeted for which I am grateful.

30 January 2018

sales

5

The staff were very friendly and helpful. Zoe Baumber assisted us with the purchase and explained the choices and options available clearly. Zoe was very attentive and made sure we were happy when collecting our new Mini.

29 January 2018

service

4

See above. Nice people.

25 January 2018

service

5

Jib done perfectly car returned beautifully clean all wthin tlc service. It couldn't be better.

23 January 2018

service

5

Love the updates via text on progress and carwash & vac

22 January 2018

service

5

Service representative was very informative, approachable and provided excellent customer service.

20 January 2018

service

5

The price was very fair and good value

16 January 2018

service

5

Overall very satisfied, took slightly longer than anticipated.

16 January 2018

service

5

First class friendly, amicable staff

16 January 2018

service

5

Nothing went wrong, communication was excellent and I was kept up to date constantly

15 January 2018

service

3

On returning home we suddenly remembered there had been a number plate bulb out. We checked - neither bulbs on the number plate were working. As this was part of the check that was supposedly done we were left wondering what else had not been checked

12 January 2018

sales

4.5

I can only go by my husband's experience as he made the purchase.

10 January 2018

sales

5

Everything was organised when I can to collect the mini and I was shown it’s features, etc

10 January 2018

sales

5

Everything happened very quickly and efficiently. Cara had time to go through all the features on the car with me upon collection such that I felt very confident driving the car away

09 January 2018

sales

5

Like dealing with friends.

09 January 2018

sales

5

Seamless kept well informed throughout the process, really liked the video messages

09 January 2018

sales

4

The service this time has not been as good as on previous times.

05 January 2018

service

4

Good communication and a nice cup of coffee.

02 January 2018

service

5

Very friendly and caring staff

02 January 2018

service

5

Always excellent staff and service, with lifts into Lincoln, plus car washed afterwards.

02 January 2018

service

5

Very attentive and thoughtful staff

02 January 2018

service

5

Work done on my car was to my satisfaction. The dealership is well positioned in terms of access, I was made very welcome during my pitstop. Reception staff knew the purpose of my booking.

29 December 2017

sales

5

Very easy transaction, very good sales person.

29 December 2017

service

5

As above

29 December 2017

service

5

Refurbishment of alloy wheels excellent and complementary cleaning excellent

27 December 2017

service

5

All very smooth, timings as arranged, very courteous staff, job done!

27 December 2017

sales

5

As above, very good service

27 December 2017

service

4

First service and I had to contact Mini for this when I would have expected notification of the MOT and overall check as car has just completed 15,000. Otherwise, I would have been completely satisfied.

24 December 2017

sales

4

Nigel, the salesman who dealt with us, was lovely wanting us to be pleased with the product. However when a snag occurred communication between departments and with us the customer was poor.

22 December 2017

sales

5

Treated well and everything explained clearly

21 December 2017

service

5

Understandable of the situation I was in. Completed service in a timely manner and at the best possible opportunity for me. Cleaned the car! Thank you

21 December 2017

sales

4

It seems to take a long time in this day and age to procure a new car ,but not the fault of the MINI Centre

20 December 2017

sales

4

Staff were courteous and car was ready. not 5 stars because I had to sit through a sales pitch for extra products and I didn't receive any details of the break down service.

20 December 2017

service

5

the lady that dealt with my service was so friendly and professional, she called me when she said she would and my car had had a wash and vac!

19 December 2017

service

5

See above. Great communication and quick turn around

19 December 2017

sales

5

I was a little nervous about driving home so a gentleman from Soper's drove me home 40 miles

19 December 2017

service

3

Nothing wrong with the service but very disappointed my car wasn’t cleaned on its return

16 December 2017

service

5

Nothing was too much trouble

16 December 2017

service

5

Really well looked after. Went out of their way to help with my courtesy car and letting me hold onto it until the next day after my mum was taken to hospital.

15 December 2017

sales

5

Great service from Ollie Parker